Gloucestershire County Council – Logistic Assistant        March 2023 – Present

• Coordinating deliveries and collections of medical equipment to/from the homes of adult patients based on their specific needs and appointment times.
• Communicating with drivers to ensure they have accurate delivery details, including addresses, contact information, and any special instructions for fitting or setup.
• Assisting drivers during the delivery process by providing support in fitting and setting up medical equipment, such as wheelchairs, hospital beds, or mobility aids, to ensure proper usage and comfort for the patients.
• Collaborating with the logistics team to ensure that there is a sufficient supply of equipment available for delivery and identifying any potential shortages or excess inventory.

Amazon DBS 3 – FC Associate                 November 2022 – September 2023

• Implemented a proactive approach to repackaging damaged items before forwarding them for delivery, resulting in a substantial reduction in customer returns and dissatisfaction, thereby enhancing Amazon’s reputation for reliability and customer satisfaction.
• Through meticulous coordination and precise scheduling, ensured that carts with parcels were readily available for use, contributing to efficient and timely deliveries, which are crucial to Amazon’s commitment to fast and reliable service.
• As a result of my quality-focused approach in my team, customer dissatisfaction, and return rates were significantly reduced, contributing to an increase in customer loyalty and trust in the brand.

5pcentDailyFX Ltd. – Graphic Designer                   February 2020 – October 2022

• Successfully led a comprehensive rebranding effort at 5pcentDailyFX, resulting in a modernized and visually cohesive brand identity.
• Elevated the brand’s social media presence through visually striking and shareable creative designs, resulting in a 30% increase in social media engagement.
• Ensured consistency in branding across graphic design, social media, brochures, flyers, and promotional materials, reinforcing brand recognition.
• Collaborated closely with the marketing team to develop eye-catching email marketing campaigns with simple graphic designs, resulting in a 25% increase in click-through rates.
• Played a pivotal role in promoting educational webinars and live events by creating attention-grabbing event posters and banner designs.

PGD Empire Limited, Creative Director                          October 2018 – October 2022

• Led the creative department to develop and execute high-impact branding campaigns that significantly enhanced brand recognition and loyalty across international markets.
• Implemented innovative design strategies that resulted in a 25% increase in customer engagement and a 15% boost in brand recall.
• Oversaw the production of high-quality magazines, ensuring a seamless blend of visually striking designs and layouts, engaging content, and a strong editorial vision.
• Garnered industry recognition, with PGD Empire “Dexterity magazines” receiving multiple awards for design and content quality, contributing to increased readership and subscriptions.

FGM Global – WordPress Developer                      October 2021 – September 2022            

• Spearheaded the optimization of backend processes for a Christian ministry, resulting in a remarkable 30% increase in page loading speed.
• Collaborated remotely with a cross-functional team to fortify the ministry’s online presence, contributing to a more seamless and engaging user experience.
• Partnered with the ministry’s team to successfully launch an e-commerce platform with a focus on spiritual resources, surpassing client expectations.
• Contributed to the platform’s success, driving a 20% increase in sales of spiritual materials and resources, and fostering the ministry’s mission and outreach.
• Oversaw the production of high-quality magazines, ensuring a seamless blend of visually striking designs and layouts, engaging content, and a strong editorial vision.